Remote Customer Service Representative at Verizon
Verizon - NewYork USA (Remote-Job)
Salary: $45 Hourly
Apply by: Sep 09, 2025
Job Description
We’re looking for passionate and tech-savvy individuals to join our remote team as Customer Service Representatives. In this role, you'll be the friendly voice of Verizon, helping customers troubleshoot issues, answer questions, and provide outstanding support—all from the comfort of your home.
Key Responsibilities & Requirements
- Excellent communication and interpersonal skills
- Comfortable working independently in a remote setup
- Basic computer proficiency and ability to multitask
- Prior customer service experience preferred
- High school diploma or equivalent required
Benefits
- Competitive salary and performance bonuses
- Full benefits package (health, dental, vision, retirement)
- Paid training and opportunities for advancement
- Inclusive team culture and virtual wellness programs
- Work-from-home setup and support
Responsibilities
Handle incoming customer inquiries via phone, chat, or email Troubleshoot service issues and resolve concerns with professionalism Guide customers through technical solutions and account services Upsell relevant products and services where appropriate Maintain accurate records of customer interactions
About Verizon
Verizon is one of the world’s leading providers of technology and communications services. Our mission is to connect people and make businesses more agile, efficient, and secure. We’re committed to innovation, customer satisfaction, and building an inclusive culture where everyone can thrive.